Hi, thank you for your response.
I will make a statutory CCA request this week to Lloyds bank or Cabot Financial?
Also Lloyds bank contacted me via letter last month to inform me that they have refunded £100.02 back into my account before they moved me to Cabot financial for they incorrectly applied some interest to my account when they shouldn't have. They also advise me to contact Cabot in relation to this.