Hello all,
From 2012 to 2019 J D Williams has posted false linked addresses to my Experian credit report on seven occassions.
These arise as a result of third-party fraud associated with their online credit account, which is available through a number of brands.
I have a good understanding of how the fraudsters operate, and why the false linked addresses arise, and am alert to the problem: its a long story, but I'm sure you get the picture and can guess at the resulting problems with debt collectors.
The failure of J D Williams to prevent recurrence of the problem despite promises to put a stop to it in 2014 and 2017 is now the subject of a FOS complaint and I am awaiting the outcome. This is driven by my conclusion, as others have said, that J D Williams governance, policies, process and systems focus on winning business, and that their investment in winning business is not matched by investment in fraud prevention or implementation of FCA requirements. Its interesting that I don't have this problem with any other online retailer.
If anyone similar experience is willing to share it with me please send me a private message.
Thank you