here is the reply from greg pen.
Dear xxxxx
Thank you for your email regarding closing your Debt Management Plan. To confirm, I have now suspended your plan and also sent over your creditor list as requested. Unfortunately, we aren’t able to provide bank details. I would like the opportunity to discuss this further to ensure there isn’t any further help we can provide. Please provide a suitable time and day to allow us to call.
If you have any further queries, please do not hesitate to ask.
Kind regards,
xxxxedited Client Request For Creditor Information.pdfedited Client Request For Creditor Information.pdf
gp response.docx
Sar sent to gp via email ..
now waiting for the worms to appear round the corpse of my old debts
just got this email....how do i respond ?
Good Afternoon,
Thank-you for your email.
Can you confirm you have received the creditor list which will detail a lift of the creditors to which you owe funds to?
Is there any further information which you require in addition to the creditor list? We can of course arrange to send you any additional information regarding your plan you require.
Also, we are sorry to hear that you want to close your Debt Management Plan and leave Gregory Pennington. We value your custom and would love to continue to help you on your journey to being debt free, is there any particular reason why you have come to the decision to leave Gregory Pennington?
I look forward to hearing from you.
xxxxx
Customer Service Manager