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• A business must not treat you badly or victimise you because you have complained about discrimination or helped someone else complain, or done anything to uphold your own or someone else’s equality law rights. For example: A customer complains that a member of staff in a café told her she was not allowed to breastfeed her baby except in the toilets. Because she has complained, the café tells her she is barred altogether. This is almost certainly victimisation. • A business must not harass you. For example: A member of staff in a nightclub is verbally abusive to a customer in relation to a protected characteristic.