Dx100 - thank you once again for your input. Scanning through the other threads it seems everyone hits this "DAF wall" and fob- off letter - has anyone been successful without having to go to court? As I asked before - should I still make a SAR to DAF? Thanks. Teecay

Dx 100 - should/ can I approach Direct Auto for a SAR instead if Provident are saying they don't have my details? Looking through the documents ( most of which I have) - the PPi is in the name of Credit Acceptance Corp. uk .Ltd are they subsidiaries of Direct Auto Finance? It seems Credit Acceptance Corp was dissolved in July 2010.

Dx100 - Thank you for your time, I did mention Yes car credit or PPi as you advised .. I told them I needed it for financial records. As they have said they do not have data for more than 6 years and they could not find my name in their system. Should I call them back and be specific about Yes car and PPi?

Dx100 - what I made to understand they have checked my name, DOB , address and nothing came up in 6 years of data that they have. And they only have data going back 6 years - anything before that has been destroyed.

Dx100uk - I called Provident and made a SAR , left my details etc , then got a phone from a member of staff saying they could not find any information on me and stated that all their data only goes back 6 years and anything beyond that has been expunged from the system. Is there any recourse? Teecay.

I assume sar is a request for records …? I believe I have all the original documents from the transaction or do I need to request for a specific document. And I also assume it will be Provident finance not Provident Insurance …… and is there a dedicated contact number? Is Provident the designated underwriter for Yes Car credit to whom all PPi claims are sent? Thank you. Teecay

I have gone through a few of the links and it seems a few of them are at different stages. I need to know / confirm how to start the process correctly - who I do try to claim against initially and proper sequence. Thank you.

I had a part exchange deal with Yes Credit around 2008 and I hoping for some advice regarding claiming back from them. I have researched claiming , but noticed others were having issues not knowing who to claim from since the dealership no longer exists. Is trying to claim is viable? Teecay. PS: I don't have twitter.