Hi,
i originally join the gym through lifestyle fitness in February 2017.
I then cancelled my direct debit through my mobile banking app in August 2018, just after the payment was made that month on the 15th.
It is now December 2018 and I have received a letter from the CRS stating I owe them £250.52, “following our initial letter” even though I haven’t received a letter previously, haven’t received any emails stating I owe them any money or anything.
i was under the impression the gym membership was cancelled when the direct debit was and I haven’t heard from them until now which is 4 months after the direct debit was cancelled.
I am just looking king for advice as I don’t understand how I should be liable for paying this money when I haven’t been to the gym and had no word from them in regards to “late payments” I literally just assumed it would have cancelled
This is also my first time posting a thread so I have no idea how this works haha
thanks