Got my first email from:
Bespoke Direct Debt Services
Service User Number: 406492
Service User Name: Debit Finance Collections Plc
"Account Name: X.XXXXXXX
Reference Number: XXXXXXXXXXX - Choices Health Club
Notification of Unpaid Direct Debit Payment
We would like to inform you that we have been unable to collect your payment due on 1st January 2019 for your membership of Choices Health Club.
As you have missed a payment, click on the following link to make a payment online: pay(dot)debitfinance(dot)co(dot)uk or contact us on 01908 422 007
Please note that your 1st January 2019 payment for £35.00 (including a £15.00 late payment charge) must reach us within 7 days of the date of this email. If we have to send you a second reminder you will incur a further fee of £15.00, as per the terms of your agreement.
Your next Direct Debit payment will be taken from your account on or after 1st February 2019. If we do not have valid Direct Debit details we suggest you contact us to update your records.
Thank you for your anticipated co-operation.
Yours sincerely
Administration Team
Please do not reply to this email, emails will not be monitored."