Two days.
I've now been with them for nearing three months trying to leave without penalty.
They have given me my PAC code but said if I use it I will have to pay up until the end of the agreement. I've been reporting issues every few days since porting into them.
They just wont hear the fact that there is a difference between their service and the service provided by the host company.
It is technically a different providor, I had a new SIM issued and needed to port out of the first providor and into the new one. The current providor piggybacks onto the main providor.
I've since read someone else that the main providors, EE, Vodafone, O2 & Three sell off spare capacity and it doesnt nessasaryly mean that the piggyback service is serviced at the same level as the host providor. It kind of makes sense now I think about it, if it was as good then why go with the main host if you could get the same service level elsewhere?
The problem I'm facing is proving it, which comes back to what questions to pose?