Hi again,
So I sent an email to Harlands/CRS explaining I am willing to pay for the three months that I missed and that I had called to cancel and they continued to send the same exact demands without ever replying to my offer letter (sent in September). Fast forward to last week they are threatening to send the debt to Zinc group LTD. here is the email.
REF No:8608665SCARBOROUGHCRS HELPLINE:01444 449 165
ACCOUNT BALANCE: £ 207.47
YO12 7NWDear Mr Scott
IMPORTANT - PLEASE CALL US TODAY ON 01444 449165
Re:CRS Ref No:
Xercise 4 Less Ref. No:
We regret that despite our attempts to reach an amicable resolution to your account, you remain in arrears toXercise 4 Less
.We must therefore give notice that failing to reply to this letter within the next 10 days will result in your accountbalance being passed to Zinc Group Ltd, one of the UK's leading providers of debt recovery solutions.
WE WOULD STILL LIKE TO RESOLVE THIS MATTER
We're still happy to listen to your reasons for not paying and will do whatever we can to reach an acceptableresolution for both parties. All that is required is for you to call us on 01444 449 165 by no later than 2nd
My question is what’s my next move and just some reassurance about how this hopefully won’t affect my credit score would be greatly appreciated!!
Thanks.