Hi, this is my first post, please be gentle:smile:
I submitted a request to HSBC in relation to PPI that I am certain I had with HFC Bank for two items of computer equipment that were purchased in 1995 and 1997, as I believe PPI was automatically added as a pre-tick?
The total amount of both repayments were in excess of £5k
HSBC came back negative and asked in their reply whether I had copies of the agreements, number etc. which I don't!
I then did a SAR request to Dixons (PC World) which verified that I had both of these agreements with HFC Bank, although they could not give me any agreement numbers?
I do have copies of bank statements which cover both of these transactions, which show HFC Bank as the recipient of the direct debit.
My questions are as follows;
Should I do a SAR request to HFC Bank to see what other paperwork they have, or should it be sent to HSBC, if so to where, and what other paperwork would they want from me? copy of driving licence, utility Bill etc.
At the back of my mind I think that I also had some dealings with Beneficial Finance and Hamilton, all now HSBC. Can I do one SAR for all three given that they are all in the same group?
Any advice you can give me is appreciated.