Car repair cost amount to the approx. value of the car,
your customer service tell me they can send salvage agent to collect ( then they will valve car and negotiate a value)
how about don't be silly its going nowhere till any payment is agreed and cleared, or
2/ they can send an independent assessor out and I could then decide how I want to proceed and if he deems car a write off
it will be categorised whether I claim or not (so your devaluing my vehicle if I don't claim but an assessor come to inspect it ( sounds like a bad joke)
3/ or I can choose a repairer of my own and my excess will be doubled (so a more reasonable repair shop you will pay less towards repair I will have to pay more
seems my only option would be buy car back and get it repaired
(which shouldn't be a problem as its still roadworthy (so local fiat agent tell me)
seems that's a no go also,
where does the comprehensive come into it,
and realistically what can I do,
because you're not working within the consumer rights as your excess policy is attemption to adversely affect my descision