My case is regarding mortgage mis-selling in 2007.
When I found this out, I submitted a claim to the FOS in 2014, an ajudicator upheld a decision in my favour in 2015 to put me back in my original position before the mortgage mis-selling.
The business appealed the decison, and that is when the FOS procrastination began.
They gave me numerous deadlines as to when my case would be concluded, none of which materialised.
Finally after a seeing a program on national TV Dispatches Undercover: Who's Policing your Bank, I contacted them and I received a Ombudsman provisional decision in March, 2018. Once again the same pattern of chasing them and them given broken promises and missed deadline has resumed.
I waited 3 years to get a provisional decision.
I have already submitted an SAR, and have only seen 3 emails from the business in 2016, none of which had any new evidence.
Are they in which I can get them to issue a final decison, without having to wait for another 4 years?