Hi guys,
Google has brought me here as it appears a few of you have had similar issues to the one I'm having.
Car crashed into back of mine while I was stopped at lights,
guy accepted responsibility and his insurer contacted me to arrange repairs
(Well, actually their repairer contacted me, I never once heard from the insurer as I recall)
They also arranged a replacement vehicle for me which I assumed to be a courtesy car but in fact, as I now know, turned out to be a credit hire.
I'm now getting solicitors letters because the insurer is now refusing to pay out for the car and I, like a few others here, have been asked to provide bank statements and credit card bills to aid recovery of the money.
I'm confused how this is anything to do with me bearing in mind I had no involement in any of the arrangements and as far as I'm aware, sued the services approved by their insurer.
P.S. I've spoken to my insurance who gave me a big "Not my problem"