yes They have always sent the forms by post but now SLC have forced me to look at my online account and e-mailed me a temporary log-in to gain access, the deferment pack I printed out filled in and posted back to them is marked on their website as having been posted to me even though it never was. so they could argue it was lost in the post which is unlikely. i am sure it amounts to deliberate entrapment but that would be hard to prove. they have copies of every letter they have written to me since 2003 up on there.
Also HSL have just posted me a copy of their DD agreement filled in with a blue biro pen. the HSL phone jockey advised me that they could not setup a DD for the 25th (the day after my current deferment expires in time so they moved it to the 28th of the month and have sent me a letter confirming they have moved it as I requested, I felt safer with it on the 25th because this way (DD on 28th they could take money And claim I was in arrears for 3 days?).
Can someone please explain this 3 month rule ie can I cancel the DD as you suggest send a copy of the deferment form and evidence to HSL as well and wait for SLC to process the deferment application and hopefully backdate the deferment dates.
I would really like to get this back on track for the next 5 years until the write off point without having them kick me out of the deferment process and try to bully me via link or whoever for at least the next 6 years while I try to ignore them. is this still possible or not??