Embassy
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GDPR, i feel your pain and after being involved with GDPR at our place for a while now it did make me think a lot more about lawful basis and consent etc and i have been very careful at each step with Fred to make sure he understands me and what i have been doing on his behalf. I spoke to him re the press visit tonight and it is going ahead as per plan if only to give other some exposure to other people who may be in the same position. I can assure you that Fred although 93 now is still in control of his faculties and GDPR deadline isn't until 25th May i am glad all this should have been sorted by then Andy
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I think he was unsure so he erred on the side of caution and i did say well done to him !!! I can go over this afternoon and take some pictures of the set to make sure they don't differ to ones that may be taken at the shop after collection. He has also asked me to unplug his DVD player as i think he is sending the whole lot back looking forward to Friday and the imminent resolution of this Will keep this thread posted
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Just spoke to Fred and 2 people called this morning to collect the television.Fred told them he was not willing to let them take anything until he received a full refund , they arranged with him to return on Friday with a cheque for the full amount and he said he will then release the TV and DVD player to them.I will go over later and take some pictures of the set confirming it is in the same condition just in case in there are any problems Andy
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Well update Fred has received a phone call telling him 2 men are coming today to pick up his television i did ask whether he was getting a full refund but he doesn't know is there anything i need to be aware before they come i am at work today but i could nip out i suppose. He did mention that one of the people coming is the Director
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The reason why i claimed less was because there was no price mentioned for the Blu Ray player it was classed as included according to the receipt and there was an £150 charge for installation which i thought would be due as they did actually install iLooking at the bill i tottalled up the listed item the TV the Stand and the Remote I am happy to take your letter and whilst i was writing i did think maybe im including too much i will re write it and post before i send it Andy
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Thank you i still plan to ring them although this may happen this afternoon now the whole situation leaves a really bad taste in the mouth if i get anything back from the phone call i will update this and will try to phone the Bolton Evening News and see if they are willing to do a story thanks again Andy
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