The same thing happened to me, here’s the number for the fraud company 01634723205. (Castle Finance Direct)
He is a man sitting at home fleecing innocent people of their hard earned cash, he will try getting u off the phone but stick to ur guns.
He told me that I would be getting my refund within 10 working days and today is officially the 12th day so I did some investigating, through my bank I obtained the above phone number and it was the same man who promised me that I would get my refund of £79.99 back weighing the 10 day’s.
The banks can dispute the fee he’s charging but only after 15 days so don’t give up he needs to be put to justice!