Sending this through to them tomorrow. Very late i know, but have been on holiday.
Dear Harlands
On the 23rd March I emailed Harlands offering to pay the remaining arrange paying my remaining £9.99. My offer still stands to pay the remaining amount of £9.99 but I will not accept paying admin fees.
I will pay you no administration or cancellation fees and no further membership amounts.
If you confirm in writing that you will accept the amount of £9.99 in full settlement of all that I owe, I will pay you promptly.
If you fail to accept my offer within 14 days or you demand any higher amount, I will pay you nothing and my offer will be withdrawn.
Yours Sincerely,