Hi,
Parcel2Go lost my 4 dining chairs. They refused to refund of the value of £180.00 of chairs because I did not buy insurance cover.
I have taken them to Small Claims Court. Apparently, they defended against all claims and so, we are in the process of me sending back the DQ and waiting for mediation.
As I did not send a detailed particulars of claim to them and would like to change my mind to do that at this stage. Does anyone know the procedure etc.?
Thank you.