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MrRobotz

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  1. Thank you once again for the quick responses guys. Cheers for this slick, I have been so busy today and only just got round to seeing your reply, I'll get this letter sent out tomorrow with a cheeky certificate of postage. Hope these clowns will leave me alone after this letter. I'll keep you posted.
  2. Hi Slick132, I was too busy enjoying the Easter break and forgot to keep you updated. ARC got my letter and quickly sent a letter back which I received on the 27th March. Below is the content of the letter. "we are writing in response to your recent correspondence. We regret to learn that you feel harassed over this matter. Please accept our assurance that it is not our intention for you to feel this way, however we must advise you that we do not view our attempts to contact you as harassment. We have been instructed to manage this account on our clients behalf; we are therefore authorised and permitted to contact you in connection with this matter. We remain instructed that the above balance is outstanding and must be paid as you did not cancel your membership in accordance with the agreed Terms and Conditions. You are required to provide one month's notice to cancel as per the Terms and Conditions. The balance on this account represents one month's notice (£29.00). Please provide proof of cancellation in order for us to refer the matter back to our client for further instructions, i.e. a receipt from royal mail confirming delivery of your notice to cancel or a letter or receipt from our client acknowledging your notice to cancel. Unfortunately, a copy of your cancellation letter is not sufficient proof that your provided our client with notice to cancel. You can make a secure payment to ARC 24 hours a day with your debit or credit card by visiting our website wwwarceuropeltd.co.uk or by calling our automated payment hotline on 01332647693. For details of all payment method please see the back of this letter. Alternatively you can telephone us to make a payment by debit or credit card. If you are in financial difficulty you may want to contact one of the free debt advice organisations referred to on the reverse of this letter. We have placed your account on hold for 14 days pending your proof or payment proposals. However, if we do not receive this, we may be required to pass this account to our solicitors." Quite a lengthy letter, not sure if I have a leg to stand on or should I just pay these idiots? Any advice is certainly welcome, thanks again.
  3. Thanks Slick, I have posted the letters today and got a certificate of posting for both letters. Hope they stop harassing me.
  4. Thanks bazooka boo, I will get the letters sent out shortly as advised by slick. I've not got onto social media yet but I'll get round to it to embrass them. I will definitely keep a log of events and all the letters they send.
  5. Thanks for the advice slick132, I was about to ignore them but only just seen your reply today. If I send those letters, what are the chances that they will stop sending letters as I am afriad that they will carry on after getting a response and getting hold of my new address?
  6. Thanks for all the swift advice. I don't live at that address anymore and as far as am concerned, I've never received the letters in that case. Thanks again for all the quick responses. Haha, yes I'll ignore all these letters for now, well I don't live at that address anymore so as far as am aware, I've not received any letters.
  7. Thanks for the swift response, are you saying that I should ignore the letters? If I ignore, do you think I would here from them again etc? I am only worried about getting a CCJ which I don't want, sorry am still a newbie to all this hence needing some knowledge sharing from the forum. Thanks.
  8. Hi Guys I am new to the forum, I have read a few other post on this forum and I seem to be affected by similar issues being a previous Bannatyne gym member. I have been following this forum for the past 2 days seeking to top up my knowledge and get more information on these firms trying to recover an old debt for Bannatyne. I recall signing to a 1 month rolling contract and I only canceled the DD, however I do recall ringing the head office to cancel (roughly 2 years ago) but was advised to go into the gym to cancel which I didn't end up doing. Due to previous experience with gym memberships with puregym and thegymgroup, stopping the DD was all I needed to do to end my membership. I remember that due to not using the gym for a good 2 months, I decided to cancel my DD. However I have received a letter from ARC in Feb 2018 and then another one in Mar 2018 from Major Law, but these letters are going to an old address that I don't live at anymore (mums address). They are demanding a balance of £29, do you think I should just pay or ignore the letters as technically I've not received them? Any help would be appreciated
  9. https://www.consumeractiongroup.co.uk/forum/showthread.php?485538-ARC-Major-Law-harassment-over-Bannatynes-membership-HELP!!&p=5105011#post510501 Hi Slick132 I am new to the forum, I have read a few other post and you seem to be an expert in these cases, wonder if you could share some knowledge. I have been following this forum over the past 2 days as I am in a similar situation to mrmotash but the only difference is that mine was a 1 month rolling contract and I only canceled the DD, however I do recall ringing the head office to cancel (roughly 2 years ago) but was advised to go into the gym to cancel which I didn't end up doing. Due to previous experience with gym memberships with puregym and thegymgroup, stopping the DD was all I needed to do to end my membership. However I have received a letter from ARC in Feb 2018 and then another one in Mar 2018 from Major Law, but these letters are going to an old address that I don't live at anymore (mums address). They are demanding a balance of £29, do you think I should just pay or ignore the letters as technically I've not received them? Any help would be appreciated
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