Hi
Was just after a bit of advice if possible,
I joined a local exercise 4 less on 16.02.2015,
I chose to pay £19.99 per month as this was a rolling membership
at that time i was still residing in a different part of the country so there would be periods of over a month without me being able to go .
After a couple of months I cancelled my direct debit as I was going back to were I resided and didn't want to get a charge for the month although I haven't been to the gym (as i know some companies do this).
Came back to permanently live here and re joined the gym under a rolling contract again and have been using regularly up until October 2017 which is when I paid a £30 admin fee to change the £9.99 and have been paying this ever since with no issues and still am.
On 18.01.2018 I had a letter through the post which reads :
We've been employed by e4l as your membership remains in arrears as a result of this ,
our fees totaling £102.50 have been added , therefore your account balance now stands at £237.50.
On 18.01.2018 I called up the gym who said it has been passed to CRS as i cancelled the Direct debit in 2015.
On 19.01.2018 I then called up the gym to get all the details of when i joined and cancelled and re joined and so on ,
the start date they gave me was 16.02.2015 but they couldn't give me anymore details and asked me to contact Harlands .
This is just a quick email to see if there is somebody here who can help ,
I think its disgusting as I only had a rolling membership at the time and if I owed them a months price I would do ,and am now getting billed this extortionate amount three years after i joined the gym and when i cancelled,
I have read through a few of these threads were people are going through the same process but thought I would message in as every situation is different
Thank you in advance
James