Jules103
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Here are the form details as requested: 1 Date of the infringement 21/11/2017 2 Date on the NTK 04/12/2017 3 Date received 07/12/2017 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? No 5 Is there any photographic evidence of the event? Yes - entering and leaving site 6 Have you appealed? Y Have you had a response? Y 7 Who is the parking company? SMART Parking 8. Where exactly Havens Retail Park, Exeter
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My mum received a letter from SMART PARKING for insufficient time paid at Haven Banks Retail Park, Exeter on 1st December 2017. On 11th December 2017 we appealed the charge, sending copies of the parking ticket covering the duration of the parked vehicle. Today, 12th January 2018, she has received a letter informing her that the appeal was unsuccessful because she didn't enter her registration number correctly, claiming the full registration was not entered. I was wondering if anyone knows how the registration number is displayed on the parking ticket that you get from the machines at Haven Banks Retail Park, Exeter? (Full Reg, Partial, etc). Her printed ticket only displays the last 3 digits & I wondered if that was correct or if it should show the full registration. Thanks for any help you might be able to give.
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OK, thanks HoneyBee13. Thought I would ask the OP as it was for the same car park. I'll start a new thread.
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I was wondering if you knew how the registration number is displayed on the parking ticket that you get from the machine & display in your window ? (Full Reg, Partial, etc) My mum initially received a letter, for the same car park, stating she didn't pay enough when we sent the evidence in they now claim she didn't enter her registration number correctly but haven't given us evidence. Her ticket only displays the last 3 digits & I wondered if that was correct or if it should show the full registration. Thanks for any help you might be able to give.
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Congratulations! It's great to hear someone has had some success! I was wondering if you knew how the registration number is displayed on the parking ticket that you get from the machine & display in your window ? (Full Reg, Partial, etc) My mum initially received a letter,for the same car park, stating she didn't pay enough & when we sent the evidence in they now claim she didn't enter her registration number correctly but haven't given us evidence. Her ticket only displays the last 3 digits & I wondered if that was correct or if it should show the full registration. Thanks for any help you might be able to give.
