Hi, I received a notice to keeper from Smart Parking after the vehicle had parked in Haven Banks car park in Exeter. A ticket had been purchased, but the driver had accidentally missed one of the characters of the registration number when entering it. The ticket was displayed for the duration of the stay, but obviously the ANPR in use in this area would not have recognised this. A copy of the ticket was initially sent to Smart Parking, but they upheld the charge and we have since been through the standard series of letters and demands from DRP, Zenith and now Gladstones solicitors. Rightly or wrongly, there has been no further contact with Smart Parking or their agents since their refusal to accept that a ticket was in fact purchased at the time. A case of 'Computer says "no"'. The latest letter from Gladstones refers only to an amount outstanding of £160 with no date of alleged infringement or location. They are 'kindly' providing an opportunity to pay the full amount before it goes to court. Is this a 'Letter Before Claim'? Or is that the next I can expect? Thanks for any advice? Drogon