Hi,
I have a similar issue myself regarding Bannatynes Gym and ARC Europe.
I signed up for a 12 month contract to the gym in October 2015, after paying for 9 months I was relocated through work 310 miles away and my new nearest gym would be over an hours drive each way.
I emailed Bannatynes to give notice that I would be cancelling my 12 month contract because I had been relocated and my financial situation had changed meaning that I could no longer access/afford to go to the gym.
I received an email back in September 2016 of last year offering a 20% discount but that I still had to pay them £160. I emailed back to say that due to my change in circumstances I would not be paying.
Fast forward to October this year, and I have moved house so wouldn't have received anything that was put in writing but I didn't hear from the gym again and have just started to receive calls from ARC Europe saying that I owe them money!
How do I go about solving this? And do I actually owe them anything!?
Please help!!!!!!