Thanks, the Harlands letter said that I have till 30th Oct to cough up or otherwise face more charges. So I guess I'll hear from them then.

Hey, 1. I joined online. 2. I joined on 30th Sep and either cancelled the DD on the 3rd or 8th Oct. I sent the cancellation form on the 17th (which is outside the cooling period). Should I write to X4L saying that I will agree to pay for the first month but not admin fees? Thanks

I signed up for the 12 month student deal £11.99/month a few weeks back decided to stop it as I no longer needed the gym. As I hadn't activated my account for their website I just cancelled the DD (which weirdly just said £0.00?). I realise that was not sufficient enough. Skip forward to yesterday, I receive the lovely email from Harlands saying I owe the first month's fee + the classic £25.00 admin charge - adding to £36.99 . I then go on X4L website and submit the cancellation form (saying I'm relocating and backing up with a bill). I then received an email today from X4L saying my account is in default and in order to move forward with the cancellation process I need to call "their support team on 0113 2038602" - which I checked online goes to Harlands. Now, despite not even setting foot in the gym I am willing to pay the first month's fee and even the second (as you have to give a months notice). However, that admin fee is not happening. How should I go about paying the month fee to allow the cancellation? I get the feeling I will have the "if you don't pay the full amount we won't cancel your subscription" which I want to avoid. Could anyone help me please? Thanks