Do not use Ernest Jones chain of shops Ernest Jones and their Premier Service Centre are not to be trusted, as they tried to trick me with a number of chicky tricks. I needed a new battery for my watch and they said it would take 6 weeks to get my watch back. They tried to sell me a full service costing £350 and when I refused they tried to sell me a watch about same price, which I also refused. After leaving my watch with them to get just the new battery fitted, they called me after one week saying that there was a problem with my watch and it needed a full service and that it would simply not work with a new battery, as they tested it and it didn't work. This was a pure lie. After waiting for 6 weeks and no further call from them, I called them back and asked for my watch back and my money back and went to another service provider, who did change the battery in one week (instead of 6) for a quarter of the price and the watch is working perfectly now with its new battery. Ernest Jones is simply not to be trusted and I am shocked to see a brand like Baume & Mercier associated with such dishonest merchants.