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pacmanman

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Everything posted by pacmanman

  1. pacmanman
    Thanks for the insight. I have decided to accept. It has been nearly a year now dragging this out so I will just go with it. I think I would have pushed for the 60 when I was younger..but I consider this a win without having to push for it. Thanks agian everyone - very much appreciated the responses and insight. I will know how to handle this and hopefully more swiftly if anything like this ever happens again.
  2. pacmanman
    They've written that my claim is without merit but are mindful of civil procedure rules which obliges parties to try and resolve where possible. They've also written "This offer is made on a commercial basis with no admission of liability......If you do not accept this settlement offer we reserve the right to bring the contents of this letter to the attention of the court on the issue of costs. In the unlikely event that you succeed at trial but fail to be awarded more than this offer then we intend to seek an order requiring you to pay the Bank's costs, together with interest on those costs. I thought that if you go by small claims that they can't claim for costs? Is this an empty threat? They also wrote that the settlement will be subject to a Tomlin order to be agreed between the parties. I have no idea what a Tomlin order is. Not sure if it is worth pursuing the £60 but would be interested to hear perspective on this. Thank you
  3. pacmanman
    Received settlement letter from Tesco today. So getting the full amount back. So only down the small claims fee of £60. Thanks for everyones help. Glad its finally over and I got it back.
  4. pacmanman
    Tesco have responded intending to defend the claim so have 28 days to file their defence.
  5. pacmanman
    Thanks everyone for the help. I have done it and will update with how it goes.
  6. pacmanman
    It's telling me it has to be an english address when I try to enter it into the moneyclaim form online though? I did get a response from tesco bank and they gave me a newcastle address but said it would be forwarded to the scotland one so I am wondering if thats ok or I should definitely make sure its the scotland one?
  7. pacmanman
    Tesco gave me a glasgow address to write to but the money claim only allows for england and wales addresses. Not sure what address to put down for tesco - any advice on how I go about getting an england address? Thanks for help Could I just send it to this one: Tesco PLC Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, AL7 1GA Or does it need to be the Tesco bank one..if so that one is glasgow and I am not sure what to do as money claim only allows england/wales address.
  8. pacmanman
    They were not interested in seeing it when I said I can give them the evidence, The ombudsman said it didn't matter either. I gave them an independent review from an organisation that showed it was misleading, then I showed them the webinar and pointed out what was misleading and they were uninterested. I also gave them other information too. I do not think that they even watched the webinar - they seemed very uninterested in what I provided.
  9. pacmanman
    Ok thanks - glad it is not too late will do that today.
  10. pacmanman
    I ended up doing the FOS route not realising how crap they are. They have come back with verdict that they didn't find it misleading. Is it still too late to do small claims court or can I now do that. I bought it last April now and its nearly a year on. The FOS took ages to respond. I want to now send tesco another letter before action and then do small claims against them. I am part of a group of people who got done over here and all of them have been successful. They are all USA based and their credit cards had no problem refunding them.. .so I feel I should push it to let a court decide. .but of course only if I still can otherwise I get I will have to let it go. Thanks
  11. pacmanman
    Well Tesco do not seem to care so just going to pursue small claims now. Hopefully they will look at it properly. Tesco were not interested in any of the information or the additional information I could have provided. I will name the course name. It is an Anthony Morrison course. Fan Page Domination. All his advertising says FREE method - he even has high profile people endorsing it - but it is all a lie. The material doesn't reflect it whatsoever. There are just over 1000 members in his facebook group for it and not one success story - if someone feels misled their message gets deleted.
  12. pacmanman
    Also I think the problem is..when I asked for a refund, access to the course was taken away so I can't show the difference between course material and the salespage - is this the problem do you think. Not sure why others are able to get refunded on the same information though.
  13. pacmanman
    I received a letter response this morning that they are uoholding the decision...so next step I guess is small claims. I don't really get it considering I know people have received refunds from their card companies. I sent all the same information. Any advice on how to word it? Thanks
  14. pacmanman
    I got a text message from Tesco a week or so ago...saying they would respond. It's been over the time I alloted them today I was about to set up the small claims thing - hwoever I got another text message from Tesco saying sorry their response is taking longer than I wanted. So do I wait? And how much more time should I give them?
  15. pacmanman
    ok thank you
  16. pacmanman
    Hi I have sent my letter before action today. They gave me the tesco complaints address to send it to...which is glasgow based. Is this going to be a problem for a small court claim? Does it need to be an England address? I have a feeling I will be putting the claim in in a few weeks time so want to make sure that it being a glasgow address is ok? I am not sure what other place I am suppose to send the court claim - they just told me the complaints address. Thanks for the help
  17. pacmanman
    Thanks for the help. I don't feel like the evidence I gave was subjective but am wondering if there is someone I could get to look it over beforehand? Obviously..the fact that this same information was given to other card companies who instantly refunded made me assume that it is enough evidence. So not sure.
  18. pacmanman
    So I finally got a reply from my credit card company and they said this: "In this instance we have no clear evidence of a breach of contract or misrepresentation by the merchant, the points you have raised regarding the marketing content are subjective to interpretation by each individual and their personal opinions. As there can only be a valid claim under Section 75 if it can be evidenced that there has been a breach of contract or misrepresentation from the merchants we would be unable to progress your claim." I don't really get how they can say that. I sent them the marketing video and pointed out the false claims made compared to the actual content received. They aren't subjective because the content given isn't what is said they would give in the video and marketing material. I sent an independent report from a company who assessed the claims versus the content too. I have also spoken to several other people who have gotten refunds due to the misrepresentation. So what do I need to do next? Thanks for you help
  19. pacmanman
    Hi all, I am really sorry but I do not know where to put this. I bought an online course. It had a no refund policy and was based in the USA. After going through it - I have realised that the claims made in the sales pitch were very misleading and some were lies. As what is stated in the course is quite different to what is stated in the salespitch. I asked for a refund and was told flat out that it would not happen and then was told that everything I said was wrong - my perception and the facts and that he could prove it. Then was told he would not respond to anymore messages about it. I have spoken to several other people who have felt mislead too. They have been successful at taking the company to small claims in the USA. In fact there seems to be quite the awful trail if you look for it online. I have contacted my credit card company about this and I am waiting to hear back. The amount was £600. As the company is in the USA - what can I do about this? Will the credit card company help me or do I need to do something else? Any help would be greatly appreciated. I get that they had a no refund policy which would have been fine if the salespitch hadn't basically lied. I know the UK law does specify that marketing should not be misleading etc...however as this is a USA company I am not sure how to deal with it. And yes I know I was dumb and it is the first time I have fallen for this crap and I am disappointed in myself but well live and learn and I know it won't happen again.

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