Good afternoon,
I have recently found my original finance agreement from Welcome Finance in 2007, for which I believe I was mis-sold shortfall insurance on the agreement.
I was told by the salesman that if i did not take the shortfall insurance,
then i would not be provided with finance.
I had no idea it was optional until recently.
I have contacted the FSCS in relation to starting a claim as per the Welcome website,
I have the original credit agreement
however, I have no details as to who the shortfall insurance was through as
a) I was not given any documentation by Welcome other than the credit agreement and
b) I never had to make a claim.
I cannot contact Welcome as they are no more and want to have as much information as possible for the claim.
Naively, I thought it was via Welcome Finance but it appears that was just the credit agreement.
Can anyone assist with identifying who the shortfall insurance was through?
the date i tool the policy out was April 2007.
Any help appreciated