Hi,
I wonder if any one can give me any advice!
I was enrolled into university September 2015 and was at university for around a week before I was involved in a serious car accident.
The accident resulted in me having to withdraw from the course.
The university provided absolutely no support to help me stay on the course as I was so reluctant to leave.
I was told I had to pay £195 to them for 'Tuition fees' even though the first week I was there I didn't learn a thing!
I've been paying £10 a month to STA International to clear this debt and have been for the last 6 months.
Yesterday I got a letter from STA asking me to fill out a questionnaire where they're asking for all my financial details including my partners!
i.e my salary and mortgage payments, car finance, gas & electric out goings.
This is clearly an attempt from them to look at my finances and demand higher monthly payments from me.
I contacted a STA adviser today who told me I agreed to the questionnaire when I set up the direct debit (this was over the phone),
they have never had me sign anything to tie me into any sort of agreement!
I told them I am not providing this information but will continue to pay my £10 a month until the debt is cleared.
The adviser responded telling me they will phone, email and send letters until I send them this information back.
My question is,
do I have to respond with what they're asking for?
will they be able to take legal action?
I'm assuming not since I am paying them however I have never had any debt before and I am worried!
Thanks
G