Hi,
I've been in a long running saga with Idealworld over a faulty Xhose.
I owned it for 2 years and 2months when it fell apart (the inner expanding sleeve parted from the fixing).
There is no one that repairs these hoses
I contacted IW and said I want a replacement and they said it's over a year old - bug off!
I've tried Resolver to see it that would help (as it did when I used it on NatWest) and we had a dialog over 6 months where they offered me exactly 4/6 of the original price of£56 and then they went silent.
A month ago I was told by ConsumerGAA (which is what you get instead of Trading Standards) to write to warn them that I would take them to the small claims court
- the deadline has passed and nothing has happened
now I either have to back off and right off the money or risk taking them to court and the debts that it could incur
Thoughts?