Plot thickens, I've received another letter form Robinson's way today telling me to contact them to arrange payment. How should I respond? I've been trying to talk to the barclaycard fraud team but have been on hold for the past two hours..

I did not give a time limit. How can this be reassigned to a debt collection agency if it's blatantly a result of ID fraud and I have a letter from barclaycard stating this. The last 4 digits of the account number Robinson way claim I owe match those on the letter sent by Barclaycard to myself confirming the fraud. As you can imagine this is causing me a bit of distress!

Thanks for your reply, I sent a letter to robinson way on the 28/2 via recorded delivery. It was received and signed for on the 2/03.

Hi, I'm hoping someone can offer me some advice. A few years ago I was the victim of identity theft. I was made aware of this and checked my credit report, someone had applied for several credit cards in my name at a previous address. This had left several defaults on my credit I made contact with these companies through Experian and all these companies confirmed i had been the victim of identity theft and cleared theses defaults from my credit report. I also as advised reported this fraud to the police via action fraud. One of these companies was barclaycard. I have a letter from barclaycard confirming I did not make an application and any fraudulent spending has been removed from this account. I believed the matter settled. However I've recently noticed a default on my credit report for £1351. It had been placed there by Hoist Portfolio holding 2 limited. I disputed this via experian and was told to call barclaycard fraud team. Which I did, they confirmed that I did not owe any money and the only record of myself was the fraudulent application previously mentioned. I then as advised by experian wrote to Hoist Portfolio/Robinson way stating that the date of birth on the default record was incorrect and I was not living at this address at the time the account was created and enclosed a copy of the letter Barclaycard had sent me confirming that i had been a victim of fraud. A week later i received a letter with a Barclaycard letter head stating that this account had been transferred to HPH2 in October 2015 and all payments shall be paid to HPH2. This was 3 months after i received a letter from barlcaycard confirming I'd been a victim of fraud. How do I deal with this? This is adversely effecting my credit rating?!