Hoping someone can help.
I was in a payment plan for paying council tax
- missed one payment so the whole amount was due
- I managed to pay it all off directly to the council.
However, shortly after paying it off in full.
I received a letter from the bailiffs warning about an enforcement visit and adding £75 to my outstanding amount (the total amount included £300 (the final payment of council tax).
I logged into my council account and balance was £0
I assumed that there was a cross-over
- I left a phone message with the bailiff explaining it had all been paid and also sent an email to the council and the enforcement company.
Heard nothing more, until I returned home to find a letter from the bailiff demanding £75 + £235 for a visit = £310 in total.
Can they do this?
Are they allowed to add charges to their fees.
At a push I would pay the £75, but the £235 seems silly as they were trying to collect a debt under an order that was already paid.
The council have confirmed I owe them nothing and say the fees are a matter between me and the bailiff.
What do I do??