Thanks for the reply Slick!! Going to take your advice and send the letter and offer a final payment of £30. Like you said if they don't accept it then that's there problem! Would it be worth while taking a letter into my local DW gym and getting it signed by an employee or shall I just send it to head office recorded delivery?

Cheers for the reply!! That's what I'm thinking the service has always been poor considering memberships are usually £30 a month or more and with this £35 charge due to not giving a months notice I just feel its a way for them to finally extort me of a bit of money before I leave and for the sake of the amount will they really try to take me to court over it I know the chances would be very slim just needed a second opinion so cheers!!

Hi Guys I'm having problems with DW gym nothing to major at the moment but was hoping for some advice before things get taken further. I have been a member with DW since September 2016 on a 6 month minimum term contract which finished with my last payment on 01st February 2017. I phone them today to make a cancellation request to which I was told that's fine but your last payment will be 1st March to which I queried why? They then explained that within the T&C's of the contract you must give 30 days notice to cancel. On not knowing the exact T&C's of the agreement I wasn't aware of this notice period, considering I haven't attended the gym since the beginning of December and due to the very poor standards from DW I am very reluctant to pay this final amount as I am out of my minimum term and I have now cancelled my direct debit so they are unable to take this amount. The outstanding amount will be £35 and I'm just wondering if this is worth fighting against and not paying for a service that I have not used or been using in the last 3 months. Also should I go to the gym directly and get written confirmation of my cancellation? Any help would be much appreciated!