Hello,
We received a PCN for parking 2 hours 21 minutes at Greenwich Shopping Park. I appealed, as I believed it was a mistake as we understood the time limit to be 3 hours.
They rejected the appeal, explaining that on a match day the maximum stay is 1.5 hours. There was nothing to indicate that it was a match day when we entered the car park. We also checked the shopping centre website before making our journey (greenwichshoppingpark.co.uk) which advertises 3 hours free parking. It also does not mention match days.
We drive a fully electric vehicle, and planned our journey around stopping at this car park to recharge so we could make it back home!
This is my appeal:
Dear Sir or Madam,
I received a parking fine explaining that I entered the Greenwich Shopping Park car park at 16:11 and left at 18:32 - a total of 2 hours 21 minutes.
It clearly states on the website (greenwichshoppingpark.co.uk) that parking is free for 3 hours. We checked this before making our journey. I believe the charge has been made in error as we did not exceed the 3 hour time limit.
Yours faithfully,
(My name)
In their reply they have provided a POPLA code. They have extended a discount period until 16/02/2017 which is £40, and £70 after.
Should I make an appeal to POPLA? Any advice is most appreciated. Thank you.