Hi silverfox and thankyou for the reply! yes i think its out of order that every month between missed payment and final payment shows as default on my credit report...maybe the default letter came to me but i cant remember. Any idea how i contact customer relations? so far ive tried alot of ways but am getting nowhere.

Hi Everyone, I used to have a vodafone account many years ago and something happened where i thought it had ended all paid up but it turned out i still owed some money. Once i found this out i got it paid but after looking at my credit file i see that vodafone put a default on it . although the payment shows as being missed in 2010 the default never went on until 2013 which means the file will not be removed until 2019, is there any way this can be rectified as if the default was lodged in 2010 it would be deleted from my account now. I'd like to add that this was for a fairly small amount and is causing me a real pain in obtaining credit. if anyone can help me with this it would be much appreciated, i asked vodafone online chat for the contact details for their credit department and they gave me two phone numbers. ..i rang both. one was experian and the other equifax... not who i wanted to speak to. was not impressed. please help! Terry