We purchased a Vauxhall vivaro swb van on a 64 plate from new on finance from vanarama.co.uk.
Since having the van we have had lots of faults with it such as:
window seal incorrectly fitted
internal lights not fitted correctly
faulty air con
faulty radio/phone pack (works intermittently)
plus many more
van was taken back to Vauxhall dealership
who fixed all problems under warranty
except for the radio/phone pack issue and the air con unit was fixed but only temporarily and is now broken again.
We have contacted vanarama and the finance company to reject the vehicle or get it fixed
but they have closed the case saying the radio/phone issue is a software problem for which Vauxhall do not have a fix and the dealership won't accept rejection of the van due to its age!!!!!!!!!!!!!!!!!
please help
- we are paying for a van that is faulty
- we use/or want to use the phone pack as this is a commercial vehicle.