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CharleneUK

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  1. This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. I'm also thinking of claming for T-mobile. My account is now closed, but funnily enough it was linked with the whole Barclays fiasco! Only happened the once, but I was so annoyed!
  3. Good luck! Barclays refunded me in two payments, as they tried to pull a fast one, but it was all done and dusted 10 days after I sent the first letter.
  4. I found this site through MSE, glad I did, too. 8) I've recommended it to everyone I know.
  5. Just a quick one to say i received £29.52 cheque today!!
  6. Thanks for replying. Yes, you're right, I'm certainly spreading the word to as much people as I can. Lets see when the rest of the money comes in.
  7. Hi all, just thought I'd post my experience: This morning, I receive a letter from Barclays, stating that THEY cleared my account and that I DID NOT pay the £29.52 charge before the account was closed and enclose some computerised nonsense backing this up!! Now 1. I KNOW I paid it, I remember sending a cheque along with a letter saying I want my account closed 2. If it really was unpaid it would have shown on my credit report right? (maybe not, but whatever) 3. They would have written to me several times in attempt to get the money back! Well anyway, I check online thank god my statements go back to 2003 and there it is, the cheque cashed AND tracked back my letter that I wrote, saying I'd enclosed a cheque and to cancel my account. So, I call the lady who wrote to me, and told her that I paid and have proof, and straight away "o.k then, I'll get the £29.52 refunded to you" and that was it!!! They KNEW they were lying! Blooming cheek! and to think, they said they'd give me the 0.48p back as a gesture of goodwill!! Now my mum and friends believe they can get this money back, can't wait to see what happens! Good luck all.
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