Hi all, just thought I'd post my experience:
This morning, I receive a letter from Barclays, stating that THEY cleared my account and that I DID NOT pay the £29.52 charge before the account was closed and enclose some computerised nonsense backing this up!!
Now
1. I KNOW I paid it, I remember sending a cheque along with a letter saying I want my account closed
2. If it really was unpaid it would have shown on my credit report right? (maybe not, but whatever)
3. They would have written to me several times in attempt to get the money back!
Well anyway, I check online thank god my statements go back to 2003 and there it is, the cheque cashed AND tracked back my letter that I wrote, saying I'd enclosed a cheque and to cancel my account.
So, I call the lady who wrote to me, and told her that I paid and have proof, and straight away "o.k then, I'll get the £29.52 refunded to you" and that was it!!! They KNEW they were lying! Blooming cheek! and to think, they said they'd give me the 0.48p back as a gesture of goodwill!!
Now my mum and friends believe they can get this money back, can't wait to see what happens!
Good luck all.