As the poor family haven't had a holiday in three years, they could only wish for a Maldive trip at this point sadly. It was due to a combination of urgent house repairs, a serious car problem and her children starting secondary school. A perfect storm of circumstances that would be very unlikely ever to occur again.
At the moment the plan is to be able to pay thebusual monthly amount ongoing. In December she is paying an additional £650 towards the arrears unasked for and will do the same again in January. Then on Feb/March to clear as much as she can. However from the figures I mentioned above would £100 or £130 per month towards the arrears
Seem reasonable. I don't think they want to add it to the term
And would rather clear it over the next year or two.
But are those figures reasonable ?