Thanks dx100uk I've had a look to find the one liner letter. 'To whom it may concern It is denied that any monies are owed to your client (vcs) as no contract was offered at the time. Yours sincerely.' Is that all I need to send to create a paper trail? It looked like others on the forums have been receiving letters back from BW after sending the one liner letter.

1. Date of infringement: 11/06/2016 2. Date of NTK: never received due to change of address 3. Final reminder received 10/08/2016 (first letter seen), BW Legal letter combined with Excel parking passed to BW Legal letter: 26th September. 4. No mention of Schedule 4 of the Protections of Freedoms Act 2012. 5. No photographic evidence given by Excel. 6. Excel Parking Services Ltd. now instructed BW Legal 7. My sister parked my car at Peel Centre, Stockport on a stormy/rainy day, not seeing the signs or any ticket machines with her hood up. She made purchases at H&M and left. 8. Excel is a member of the IPC 9. Letters received include a 'Final Reminder Notice' on 10/08/2016. Next letter received in the same envelope 'your account has been passed to our legal team' saying the outstanding balance is £154. Other letter - BWLegal have been instructed by Excel in relation to the Balance Due for the PCN. After not receiving any initial correspondance due to a change of address and upon moving house post has been delayed and lost frequently, I have not responded to any of these letters. I have now received this letter from Excel and BW Legal combined. Letters are still going to old address but currently on mail redirect so receiving them later than normal. Not sure what to do next, I've read on multiple sites to ignore, appeal or pay up. Any help would be great.