Its may be helpfull for everybody, this is the letter I wrote to HSBC after they missed every dead line given by me. feel free to use it! Better to hit the Nail on the head, than to strike it!
Date:
Notice!
Dear Mr. Langdale.
Ref. xxxxx Account no. xxxxxxx.
Thank you for your offer, dated xx/ xx/ xx of £ XXXX to settle my claim for the refund of my bank charges of £ XXXXX against HSBC.
I accept this payment as PARTIALY ONLY and will, as you probably allready know by now, claim the reminder separately. I gave you enough time ( legaly required) to correspond with me to settle this matter. More time you're bank is giving customers like me to settle claims from your side.
You ignored given deadlines and forced me to issue a court claim against your bank, that you should have by now, this includes avoidable 8 % interrest and fees.
I hope we can settle this matter soon and avoid any more legal costs and inconvenience for both sides and looking forward to hear from you soon.
Yours faithfully,
I love the sting in it and they are not GODS, they stink from the same hole than anybody else!