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Claire1979!!

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Posts posted by Claire1979!!

  1. The only problem is on Royal Mail track and trace doesn’t seem if they’ve received my letter.

     

    Emailed Royal Mail  this was response 

    Thank you for your email.

    I’m sorry the 
    Royal Mail Signed For item you posted hasn’t been received and can fully understand your concerns.


    Every item of mail is important to us and we typically pride ourselves on high levels of service, so I’m very sorry we appear to have let you down on this occasion.

    Although Royal Mail Signed For items have tracking numbers, they travel with normal mail. They aren’t tracked or treated separately and are only tracked once delivery has been attempted. This means tracking details only show on our website at the point we attempt to deliver the item and not as it travels through our network. More information can be found at 
    www.royalmail.com/signedfor 

    I’m really sorry, as it is now more than 10 working days after the expected delivery date, I’d advise you to submit a claim for the loss of the item. The form will provide all the information required to deal with your complaint and help us make improvements to our services. The quickest and easiest way to submit a claim is online at
    www.royalmail.com/claims 

    For any important, time sensitive and/ or valuable items I recommend our Special Delivery Guaranteed service, which allows you to fully track your item as it travels through our network and on to delivery. More information can be found at
    www.royalmail.com/specialdelivery 

    Thank you for taking the time to report this to us and once again, please accept my sincere apologies. If you need further help, please visit our Help and Support Centre on our website at
    www.royalmail.com/help
     

  2. Not heard back from intrum in response to CCA request. But have received 2 further letters chasing debt.

     

    Checked with Royal Mail. It’s saying we’ve got it but no signature from other party letter was sent on 8th Feb.

     

    think I’ll send them email with copy of letter 

  3. I had a letter from intrum with another letter in from Tesco. Nothing from Tesco themselves. Shall I upload it

     

    Here’s letter

     

    Just checked credit report Tesco agreement came off in Feb 2016.

     

    Although I wasn’t paying in full this was never defaulted by Tesco.

    Account opened in 2003.

     

    just dug this out of SAR received in 2016

     

    CCA Tesco

    Intrum.pdf

    Tesco CCA (1).pdf

  4. Just had a letter concerning this debt off a company called intrum seems likes they bought this back in Oct. and are now chasing payment.

     

    I have been paying Tesco £1 per month for around 3 years. Before this I was paying 50.

     

    The debt is now around £1500

     

    Do I send CCA to intrum and stop payments with standing order to Tesco.

     

    Ive just noticed intrum have done a search on my credit file too

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