Emerpops
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Posts
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The deposit was already returned to us. She inspected the property (after me and my friend had vacated) and declared everything fine at that point. Obviously if she had the deposit I wouldn't contest anything! The problem is now it's been returned i've used it for my next place and I am not rich enough to just lose £150. Especially when a £20 professional clean may well suffice. Yes private landlord
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I have record of offering yes. As soon as she complained about the stains I replied offering to have this done and pay for it (as well as saying we could rediscuss after seeing the results) My fear is that if I ask for a receipt for a new mattress that she will just go and buy an expensive one and hit me with the bill.
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I haven't made my decision, I have offered to pay (and arrange) to have the mattress professionally cleaned and to see if the results are satisfactory, and rediscuss after. their are currently tenants in the property so as I understand it this shouldnt be a concern. My problem is that she has just decided a figure of £150 without having replaced the mattress or giving me any evidence of purchase. I don't understand how in any court of Law this is acceptable?
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The idea that a Landlord can demand a certain amount of money without any proof of damages. That there is no need to attempt to remedial action. If there was a mark on a cooker a Landlord cannot simply charge to buy a whole new one, it's not the way things work- They have to take reasonable steps to fix the problem before they replace.
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Well, maybe in America haha. We give tenants more protection than that over here i'm afraid.
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I don't deny a stain, nor that it was caused by myself so that is clear. the mattress was also in good condition when we moved in, I don't dispute that. Where my problem lies is firstly- from what I gather law doesn't dictate I have to pay for a new one, simply for a similar standard of mattress. Anything else is "betterment" and considered against the law. Secondly she can't just make up a figure, I would like a receipt and proof of purchase. Thirdly professional mattress cleaners can be hired for around £20 and surely this should be tried first? From her tone and method of approach i'm tempted to just ignore her. We don't require her for a reference and I really don't like her attitude towards us.
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Our Landlord sent us this message last night, we moved out over a week ago and were told everything was fine at that point. None too impressed guys..I made no fuss or deduvtions for lack of cleaning but just gone to make up small room double bed and just realised you turned memory phone matress which covered in 'stains' ! New mattress will be certainly to tune of 150...I trust you will send this promptly! Rosie Implying that I flipped the mattress deliberately to hide "stains" (a glass of wine spilt during a tough essay time). This was not done, I left it on its side when we left the flat. can anyone advise on how we should proceed and where we stand? Thanks in advance
