Just take your business elsewhere. Round here Tesco are the most expensive supermarket.

I think that suggests November 2018 as date of claim. Also note they're now saying the charges claimed are for the period up to 18/03/2015. Bit of a moving target these dates. But still, March 2015 to today is more than six years.

You need to check on both those points in case they resurrect or continue the current claim. The Court should give you a clear answer on when the claim was first raised, I'm surprised you don't already have that on any of the paperwork.

Earlier the claimant said the last payment was in 2013, meaning that their claim raised in 2018 was not statute barred. This wouldn't apply to a new claim, raised any time from now onwards which will clearly be more than six years from 2013.

Freedom of Information Act isn't the correct method, that's for obtaining information that should be made available to any member of the public. You want information personal to you, which wouldn't be disclosed to anyone else. Or shouldn't. This would be a Data Subject Access Request under the DPA 2018. FOI only applies to public bodies in any case.

Just for clarity, should that have read 2021? Meaning that after the alleged speeding offence on 28/10/2021, you we banned starting from 04/11/2021 for a separate matter.

Have proceedings actually been raised in Scotland?

You should get a letter from DVLA confirming you are no longer the keeper.

Now on my third attempt to switch. Bear in mind that Symbio's policy of billing advance for an excessive estimated usage makes the concept of a "debt" far from clear. However to my mind if the agreed Direct Debit payment has been taken then the account is satisfied, and since in my case the DD comes off around 14-16 days after the bill is issues there are never grounds to claim anything overdue by 28 days. So back to my story .. (1) First attempt to switch - received an objection email from Symbio on 18th January confirming they have blocked the switch citing "Outstanding balance payable on your account.". This is three days after they'd taken the agreed DD amount. When I challenged them and included a current meter read for good luck they changed their minds, issued a new bill up to 19th January and confirmed my account was in credit. Email from Customer Services on 25th and from Credit Control on the 22nd both saying the account is in credit and they would not object to a switch. (2) Second attempt. Their change of heart was too late, the switch had already failed, so I had to restart the process which I did on 26th January. I submitted the normal end of month meter read on 31st Jan. 1st Feb Symbio issued their next bill, covering 20th Jan to 28th Feb. 3rd Feb another email saying they'd blocked the switch again and again citing "Outstanding balance due". In response to my aggrieved email they next responded with the revised January bill in arrears and using actual meter readings, obviously making a much lower value than before. And again they've confirmed account is in credit and they would not block any switch. (3) Third attempt now, and in response Symbio have sent and email asking me to click on a link to confirm, but the link gives an error "Link expired". Just waiting to see if this is another trick to block the switch or whether it will or will not go ahead. They've not responded to my email.

This company is bonkers. In response to the stupid November bill I raised a complaint. As usual I had an ill judged initial reply. However after I responded to that, they came back offering a fixed Direct Debit - but they've set the DD figure not just lower than their over inflated November bill, but actually lower than I think the real bill should be. Essentially this has just kicked the can down the road for a bit, but if I decide to jump ship then hopefully it will mean we're not in dispute at the time of the change over, and not owed too much money either. Problem is, they're still the cheapest and the companies that come close look just as amateurish.

I could kick myself for staying with them. After behaving themselves from July to October, they're now back to their old tricks with a November bill over inflated by something like 40%. Just checking for the best price with a view to ditching them right now. It will be around £10/month more expensive, but I guess money isn't everything.

They've actually been behaving themselves for me, recently. I'm re-signed with them on a variable tariff, meaning not tied in and can leave any time if they get up to their old tricks. However something I noticed was that when accepting the tariff they actually showed in advance how they expected that annual total to be split into the 12 months.

IN my opinion please guilty and ask to be sentenced at the Fixed Penalty equivalent, in line with the guidelines ...

Thanks. As it happened they simply didn't take the July payment even though they said they were going to. However the August bill and estimate was perfectly fine, I've decided to give them the benefit of the doubt in the meantime. They are still the cheapest supplier that I've found so I don't see the point in switching just because they've annoyed me in the past. However once the current tariff ends I'm going to make sure I'm on an open ended deal with no cancellation change so I can jump ship immediately f they play up again. By the way them going bust isn't really a problem, I was with Iresa when they went bust and we still got our credit balance repaid. However I'd be more than happy if one of the more reputable outfits started to be price competitive, like the comment from DX about British Gas's plans.

Looks like we might have reached a resolution here. The July bill has just come in and it's based on a reasonable estimate for their advance billing. Well not too unreasonable. It's higher than our actual in June, but then again it's well below EAC/12. So on that basis I've offered to settle this bill and the two that unpaid months, bringing the account up to date. It's just a matter of agreeing manual payment vs direct debit or what.