Hi everyone,
We paid to park for two hours at Gosforth Shopping Centre in Newcastle on 28/03/15
, were literally about 4 minutes late back to the car as the little one needed the toilet
at the last minute before leaving a party, and caught the Excel Parking Inspector ticketing the car
(he refused to let it go, obviously).
Got the usual letters which we ignored without acknowledging or appealing (Following outdated advice, our fault I know).
We thought they'd given up,
recently had a couple of letters from BW Legal demanding £154,
the Final Letter threatening county court action,
we have to assume at this point they're serious.
Not sure about the best course of action here,
I've put together a letter to the landowner,
any advice would be great on contents or alternatives.
The 'each component' section in bold is my own addition to the advice I've picked up through browsing forums,
though not sure if it's inadvisable for any reason?
14 June 2016
Dear Sir/Madam,
In response to a letter threatening legal action from BW Legal regarding the above reference, dated 6 June 2016,
acting on behalf of Excel Parking Services, who claim in turn to be acting on your behalf:
I do not believe I owe your company, or Excel Parking Services, any money.
Firstly, can you please confirm that you have given authority to Excel Parking Services to act on your behalf in the administration of your car park, and to pursue legal action against your customers, by providing me with a copy of the contract between landowner and client that assigns the right to enter into contracts with the public.
If Excel Parking Services are acting on your behalf, before I can consider your demand can you also please provide me with a reference number for the planning permission for Excel Parking Service’s signage and ticket machines at the site in question.
Can you also please provide me with a breakdown of the figures you are demanding and an explanation as to how the sum claimed represents your respective administrative costs and/or losses incurred by the claimed infraction.
Further, can you please provide an explanation as to why you consider me liable and responsible to pay each component of your claimed costs.
Can you please provide me with the above information before any claim is sent to the courts on your behalf, or within 14days, whichever is the sooner.
If you can provide me with the requested information, I may be willing to consider your demand.
I will send a copy of this letter to Excel Parking Services and BW Legal and await your reply.
Yours faithfully,
