I am working today and won't be home till later tonight so I'll update you now and try to answer some of you questions.
I am unsure of when the liability orders were issued. the council officer told me yesterday that it was passed onto equita in September 2014 and again in September 2015 the amount outstanding at the time was about £800 or £900 each.
The fees according to the bailiff are £235 for each order plus another £75 each and the cost of the clamping and car and taking it away, which I don't know yet.
After being on to phone to the council for about an hour yesterday, the officer told me she will contact equita and speak to them about the car. she has no authority to cancel the orders, I must make a formal complain to their back office (didn't know what that meant). She gave an email and a postal address to write to.
She also said I need to contact the bailiff to negotiate for the release of the car. Since yesterday we've call the bailiff's number several times. Cannot even leave a message because his inbox is full and he is not answering the phone. On Monday Equita will not speak to me because, they said I can only negotiate with the bailiff at this stage.
I don't know what to do to get the car back, have to take 3 buses to get my son to school and I need to leave work now to start the pick up journey.
Thank you All
I did the formal complain yesterday and sent it via email. I have an acknowledgement response saying they have already began investigations and will get back t me in how many days (i con't remember at the moment).