Hi My Name is Greg
I took out Broadband with Orange.
The router was duly delivered and I plugged everything in and it never worked.
I contacted Orange with great difficulty and they could not fix the problem.
I contacted them on at least on 10 occasions and they said the same thing it should be working.
I duly cancelled my direct debit and complained again to Orange but still no joy.
I had a debt letter sent to me and felt this was a bit harsh as I had never had the Broadband working.
I have paid the debt of £204.77 and have found out this has appeared on my credit history.
I am applying for a Mortgage and how do I go about getting this off my records.
Please help.
Thanks
Greg