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lyonzy1

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  1. lyonzy1
    i took it to the ombudsman, they accepted the case today vodafone sent me a letter because the line has still been used saying they want £260 ( as ive not paid the bill since the dispute ) theyre saying i can get the £360 back as long as they can deduct £260 for the remaining balance as the usage has been used, i stated i will let the ombudsman deal with it as i dont believe im liable due to their neglect
  2. lyonzy1
    Well i wrote to vodafone directors again and they sent me another letter asking to to accept £100 and telling me the account is still in deadlock. I have emailed them twice now to ask for FULL logs of every outgoing and incoming CALL + SMS to support my courtcase in which they have failed to reply. Dont they HAVE TO provide me with these details? As i know for sure they will support my case in court to prove no subscription was ever undertaken which in my eyes would be a clear ruling in my favour and mean that they are at fault for allowing the money to be taken from the account.
  3. lyonzy1
    No thanks for the input but nothing was ever subscribed to. Ive asked vodafone now to provide a log of ALL ingoing and outgoing SMS and CALLS from Aug 2015 to Jan 2016 Then its most surely going to court
  4. lyonzy1
    Vodafone just responded, I believe if theyre offering £100 theyre kind of admitting liability?
  5. lyonzy1
    So as such i could prepare a written statement for her or even stand as her representation correct?
  6. lyonzy1
    Im about to make a claim on the gov website to take them to small claims court. The mobile phone contract is in my partners name although she isnt very good with all of this, And i am also on the account as an authorized party and im the 1 who has paid the bill. So the question is can I take them to court or does it have to be my partner? as im the 1 with all the evidence, All the correspondance and the 1 that paid the bills and like i said im an authorized party on the phone account
  7. lyonzy1
    Damn i think the guides on amazon il get it from there for now and begin proceedings and preparing a case because i wont be letting this go. Can i make a claim for compensation also or just total costs ?
  8. lyonzy1
    PayPal cannot process this transaction because of a problem with the seller's website. Please contact the seller directly to resolve this problem. PayPal cannot process this transaction because of a problem with the seller's website. Please contact the seller directly to resolve this problem. Do you accept Bitcoin?
  9. lyonzy1
    Just wondering where do i purchase the guide to taking them to small claims court. I want to do everything correctly
  10. lyonzy1
    So an update on the situation Miragame responded : Vodafone directors office responded but then asked me again for my mobile number and then failed to respond, I have sent them a final demand for communication before i proceed to use the consumeractiongroup guide to taking them to small claims court.
  11. lyonzy1
    No the number wasnt recycled. Its a pain as we moved it from Payg to Paym then they put it as " business" i had to call 3 times to explain we are not a business then finally they changed it. They just messed us up over & over to be honest. Ive ended up getting my partner a new line on EE, But its funny, Im still chasing the £360, They placed the acc in deadlock we didnt pay no bills since but yet theyve kept the line active
  12. lyonzy1
    Much helpful i will attempt contact with these people
  13. lyonzy1
    Thanks but it wont allow me to view them i dont know why
  14. lyonzy1
    Yes thats their final response - Dead Lock no more will be done on the issue. Phonepayplus gave me a final response as posted above MiraGame just plainly dont care about anything just some crappy chinese company But the thing is what i do or where i go from here is a total mystery.
  15. lyonzy1
    After extensive conversations they decided to place the account in " Deadlock " as i wouldnt accept £100 refund.

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