So this is a long story but a couple of months ago I had some signal issues at work with Vodafone (I know they are only contracted to provide signal to home) so I asked to see if I could cancel the contract (they put the price up past the RPI so I knew I could) and they asked if they gave me two months free would I consider staying.
My signal issues wasn't a massive inconvenience at work, since you know, I was at work but still slightly annoying - as the deal was good with the two months free I advised that I would.
The 1st month came along and vodafone sent me a bill, I advised them that I was supposed to have the two months free, they apologised, waived the first month and advised I would get the second month free. The second month came along and I got charged (a albeit lower amount due to how they structured the billing) I then asked them to refund that amount and as of yet they haven't.
I read that in contract law if a term is broken the contract can be repudiated by the losing party - does this apply to small claims court / is that the best case to do it.
I realise that it seems like muchado about nothing but I wanted to cancel initially and have lost all faith in vodafone now, moreover they have had over 8 weeks to put this right and have not as of yet.