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chalmers1967

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  1. Well believe it or not it has finally ended. It appears I've been lied to all along and my mobile number was (wrongly) linked to someone else's account
  2. Yes as suggested I once again contacted them quoting the reference number given on here and as usual I was told that would be the end. Surprisingly enough last Monday and Tuesday, like clockwork I received my regular text messages from BH. Change of tact this morning though. I received a voice mail asking for a call back in relation to an order placed. I traced the number to a Leeds branch (I live near Edinburgh). I returned the call to be told now after 18 months that my number is in fact currently linked to an account. I have once again been assured it has been removed from "the system". We shall see what Monday brings
  3. And so it continues. Another month same old s**t. Twice a week every week no matter how many calls or emails I send. To answer another poster, Its not a new number, I've had it 18 months. There were no problems for the first 6 months or so. Going to go down the road of legal action now.
  4. i would like to point out I am also receiving these "Best day to pay...." text messages. I have text STOP.- no effect i have contacted customer service by phone 4 times and been promised each time my number had been removed from the sysyem. -no effect I have emailed the complaint to Customer Services - no effect............... ........oh and I am not and never have been a customer!!
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