Dear All,
We recently started to receive letters from Lowell asking us to pay 487 for a 3 mobile phone contract.
The contract was terminated in 2009 and the last payment was made via direct debit on the 29/12/2009,
the first letter from lowell was received in november 2015.
We were at the end of the contract at the time and they gave us the option to upgrade but we refused as we wanted to change provider ,
then the telephone line of that three phone was cut (from their end) and that was that.
We never heard from three until we started getting these letters from lowells saying that we have to pay 487 GBP for early termination charges plus monthly fees,
no idea where they got these figures from but sure we do not owe that money and no one from three has ever asked for it.
I have always replied in writing and recorded delivery and asked to prove the debt ,
they sent a statement that doesn't make any sense to me,
I never acknowledged this debt
in my last letter I mentioned that the last payment was made by direct debit over 6 years ago,
however they just replied saying that a default notice was placed in June 2006 so the debt is enforceable until june 2016.
I find this so strange and I'm stuck.
My husband and I are about to apply for UK citizenship and scared that a court order might ruin things.
We never had any problems with debts,
got our mortgage approved in 2011 and never fallen in arrears.
This is upsetting me now. I'm really sorry for the rant.
I thank you in advance for any advice you may offer. Barbara