Hi, I am wanting some advice on how to deal with Concentrix (the privatised part of the HMRC) with regards to a accusation that my mum is living with someone. Background Information: I am a full time carer for my mum and so live in the same household along with my adult brother and 2 under 10 year old sisters. My mum has a boyfriend who lives and works 200 miles away from us and visits most weekends and holidays, but he does in no way financially support us. I have lasting financial power of attorney for my mother. This accusation is likely another aggressive action from my mum's ex who has made accusation to everyone from the Police to the DWP, Child Support and now HMRC. We have been asked to provide ALL bank statements, bills, coucil tax etc... since April 2015. I will be sending them a copy of the power of attourney so I am able to speak to this new company on the phone etc... I have been repeatedly told to write a cover letter explaining things but I have dyslexia and my confidence with such things is not good. Any advice on this or how to stop these accusations happening again would be welcomed. Thanks!